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The new change in Kenya’s visa policy means that visa on arrival services will no longer be available after 1 January 2021 and most, if not all visas, will be obtained exclusively online. Nationals of countries who previously had to apply for a tourist visa at a diplomatic mission will now use the Kenya eVisa system.
As you are all aware, the Government of Kenya implemented 100% e-visa beginning 1st January,2021 an implication that, Foreign Nationals seeking to visit Kenya are expected to apply online and be issued with an e-visa prior to their travel.
It is noted that many Foreign Nationals intending to apply for the Kenya e-visa have been visiting fake e-visa websites and as a result, losing money to scammers.
The Government of Kenya would like to inform all Foreign Nationals that the official e-Visa website is and the official email address for the Directorate of Immigration Services is

For telephone enquiries, the Directorate of Immigration Services can be contacted on the following numbers as follows:

Monday to Friday- 8.00am- 5.00pm +254110922063 or +254110922064

Weekends and after 5.00pm +254112620512 or +254112620693

For payments queries +254 110 922 062.


The Travel Authorization for Kenya

It was introduced in 2015, is an electronic travel authorization which allows eligible citizens to visit the country for a short stay for tourism or business purposes.

Citizens from the 148 eligible countries that hold a passport valid for at least 6 months, must request online at least two 2 days before traveling to the Republic of Kenya. The duration of stay may not exceed 90 consecutive days.

Eligible citizens can apply through the form online application, which only takes minutes to complete with some personal and passport information. Kenyan travel authorization application form online will not only save your time and money but also make your trips to Kenya faster, safer and more comfortable.

Things to Note:

Visa applicants are required to have national passports/travel documents valid for at least 6 months from the date of intended entry into Kenya.

Visa processing fees are non-refundable and non-Transferable

For Visa applications submitted by post processing takes Five (5) working days and dispatched on the sixth (6th) day from the date of receiving the parcel. Incomplete applications/applications lacking all necessary requirements will not be processed and will be returned to the senders using the provided envelope.

A Visa DOES NOT authorize a foreign national to work in Kenya whether paid or unpaid. Those who wish to work in Kenya (paid or unpaid) require authorization from the Director of Immigration Services, Nairobi. Work/residence permit applications can be submitted by your appointed agent/contact in Kenya. For more information, please visit The Department of Immigration Services on and


Incomplete applications will NOT BE PROCESSED and WILL BE REJECTED.


The possession of a visa for Kenya is not the final authority to enter Kenya. The Immigration Officer at the port of entry may refuse such a person permission to enter if he is satisfied that such a visitor is unable to fulfil the immigration requirements and that the entry and presence of such a visitor, in Kenya would be contrary to national interests even though such a person may be in possession of a valid visa for Kenya, provided that any such refusal is consented to by the Director of Immigration Services Nairobi, his Deputy or Provincial Heads of Immigration at Mombasa, Kisumu, and Garissa or any other Senior Officer so authorized to deputize.